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When will my credit card be
charged?
After you place an order with
iFashionMall.com your credit card will
be charged if your order is ready to
ship. If we do not have your order in
stock a customer service representative
will email or call you with the status
of your order. Sometimes your order may
be placed on back-order. If this occurs
we will email you with the status once
the item is back in stock and ready to
ship.
How long does it take for me to
get my money back after I return my item
to you?
After you send back your item, it can
take up to 3-4 days to process your
return. Once we know that your item has
been returned (You must adhere to our
return policy) we will process your
credit for that return. You should see a
credit on your credit card statement
7-10 business days after we receive your
return.
I returned my item and still
don't see a credit?
If you still don't see a credit on your
credit card that you used to purchase
your item please make sure to fallow
these steps:
1. Make sure you allowed enough time for
us to receive your item.
2. Remember that if you shipped an item
back to us it can take up to 7 business
days for us to receive that item.
3. After we issue you a credit it can
take up to 7 business days for your
credit card company to show the issued
credit.
Steps we recommend
you take if you have waited more the 14
business days after you sent back your
returned merchandise:
1. Track your return via
USPS.com
or UPS.com
in order to see if we received your
return.
2. Call or email us to verify that we
received your return.
3. Call your credit card company to see
if we have issued your credit. Do not
rely on logging onto your credit cards
online website. Sometimes it takes extra
time to update their website.
If you do not see a credit issued and
your bank does not show any credits CALL
US or email or
billing department.
Return Policy
Read
our return policy before obtaining an
RMA#
CLICK HERE By placing an order with
iFashionMall.com you must agree to our
returns & exchange policy. We have the
right to refuse returns if you do not
meet our guidelines.
PLEASE NOTE: If you return your
original item for an exchange and then
want to return your exchange back, you
will only receive store credit.
Credit Cards
When iFashionMall.com ships your
product, we can only ship your item to
the billing address your credit card has
on file. Orders that do not include the
exact billing address of the credit card
holder will be rejected. This is to
insure 100% security and to prevent
fraud. If you want to ship your products
to another address, you will need to
contact your credit card company's
customer service department and inform
them ahead of time of this new address
and then place your order with
iFashionMall.com. If your credit card
company does not have your address on
file your order will be denied
authorization, meaning we will not ship
your item. If you still have any
questions, please
send us a message and we will advise
you on what to do.
All payments via us mail must be
received within 5 days of purchase
accompanying a print out of the product
page, instructing us of the item you
want with the preferred shipping method.
Payment must include shipping rate. We
suggest that you find the item that you
want to purchase, check out with that
item using our shopping cart and before
submitting payment information, print
out the screen with your order and
shipping information.
Tax: Pennsylvania customers must add a
6% tax to all accessories bought from
the web site.
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